Terms and Conditions

Acceptance of Terms

By using the website https://waterdamagerestorationboiseid.info/, you are agreeing to these Terms and Conditions. This agreement applies to all users of the site, whether you are simply browsing or engaging us for services.

We may update these Terms at any time, and the latest version will always be posted here. If you continue to use the website after we post revised Terms, it means you accept and agree to the changes. Please read this page carefully before using our site or contacting us for service.

Services

Boise DryNest provides professional restoration services, primarily focused on water damage cleanup and repairs. The exact scope of work for your project will be defined in a separate, written service agreement after an on site assessment.

We reserve the right to use qualified third party vendors or subcontractors to complete parts of your project. Please note that the availability of specific services, equipment, and scheduling can vary based on project demands, location, and the severity of the damage. We do not offer legal or insurance advice.

Quotes, Billing, and Payment

Our initial quotes are estimates based on our assessment of the visible damage. The final invoice may differ depending on hidden damage found during the restoration process or any changes you request (known as change orders). Payment is due according to the schedule outlined in your service agreement.

We accept common forms of payment, which will be specified on the invoice. You may be required to pay a deposit before work begins. Balances not paid by the due date may be subject to late fees. Disputes regarding an invoice must be submitted in writing within ten business days of receipt.

Insurance and Claims Assistance

We provide assistance by documenting the damage, taking required photographs, and supplying detailed reports to help support your insurance claim. However, all approval decisions, coverage amounts, and final payments rest solely with your insurance company.

Boise DryNest does not guarantee coverage or payment by any insurer. You, the client, are ultimately responsible for payment of all services rendered, regardless of your insurance carrier’s decision or timeline for payment.

Scheduling, Access, and Site Conditions

You must provide our technicians with safe and clear access to the property during agreed upon access windows. It is your responsibility to ensure utilities, like water and electricity, are functional unless the service is a complete utility shut down.

You must secure all necessary permissions for us to work on the property. Work may be paused if we encounter undisclosed hazardous conditions, aggressive pets, unaccompanied minors, or if safety is otherwise compromised. Delays caused by lack of access or site issues may affect project timelines.

Health and Safety

Boise DryNest is committed to high safety standards. Our technicians are trained to follow industry practices, including IICRC standards where applicable. We use appropriate personal protective equipment (PPE), containment barriers, and negative air setups as required by the job.

We use EPA registered disinfectants when needed. We comply with all applicable health and safety rules and regulations in Boise, Idaho. You must follow all safety instructions given by our team while work is ongoing at your property.

Customer Responsibilities

To ensure a smooth restoration process, you are responsible for certain actions. These include removing valuable or fragile items from the work area when requested. You must disclose any known preexisting property damage or conditions that may affect the restoration process.

You are required to follow all safety warnings and comply with the drying and ventilation instructions provided by our technicians during and after the job. Failure to meet these responsibilities may impact the outcome of the restoration and void certain warranties.

Warranties and Disclaimers

We offer a limited workmanship warranty on the specific restoration work we perform, as detailed in your service agreement. This warranty excludes damage or issues caused by preexisting property conditions, normal wear and tear, hidden defects or conditions we could not have found, or failures caused by acts of nature or third party services.

Boise DryNest does not guarantee the complete removal of all odors or stains due to the nature of flood and fire damage. Our liability is limited as described below.

Limitation of Liability

To the fullest extent permitted by Boise, Idaho law, Boise DryNest‘s total liability for any claim related to the services or the website will not exceed the amount you paid to us for the specific service that gave rise to the claim.

We will not be liable for any indirect, incidental, or consequential damages, such as lost revenue, lost profits, or replacement costs, even if we were advised of the possibility of such damages. This limitation applies to all claims, whether based on warranty, contract, or any other legal theory.

Cancellations and Rescheduling

If you need to cancel or reschedule a service appointment, you must notify Boise DryNest as soon as possible. Non-emergency work cancelled less than 24 hours before the scheduled time may be subject to a cancellation fee to cover preparatory costs.

Emergency restoration work, due to its urgent nature, may be handled differently. Fees related to emergency response that has already begun, such as crew dispatch or supply delivery, will be due regardless of cancellation.

Intellectual Property

The text, images, logos, documents, and overall design of the https://waterdamagerestorationboiseid.info/ are the property of Boise DryNest or its content licensors. This content is protected by copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or otherwise use any content from this website for commercial purposes without our express written permission. You may use the site for personal, non commercial information purposes only.

Privacy and Data

Our collection and use of your personal information are governed by a separate Privacy Policy, which is available on this website. By using our website and services, you consent to the terms of that policy.

We use job photos, technical data, and service reports primarily for internal documentation, safety compliance, and sharing with your insurance carrier or legal representatives as necessary to complete the service. We protect your data as described in the Privacy Policy.

Third Party Links and Tools

This website may mention or link to external resources, websites, or tools that are not operated by Boise DryNest. These external resources are provided only for your convenience and information.

We do not endorse or control the content or policies of these third party sites. You access and use any external tools or websites at your own discretion and risk. We are not responsible for any damage or loss caused by your reliance on third party links or information.

Changes to These Terms

Boise DryNest reserves the right to update or change these Terms and Conditions at any time. When we make updates, we will post the revised version on this page and note the date of the revision.

We do not have an obligation to provide individual notice of changes. Your continued use of the https://waterdamagerestorationboiseid.info/ after we post any revisions will be considered your acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by the laws of Boise, Idaho. Any dispute arising from these Terms or the services provided shall be resolved in the state or federal courts located in Boise, Idaho.

Before filing any formal legal action, you agree to engage in a good faith negotiation period of at least 30 days, starting from the date you provide written notice of the dispute to Boise DryNest.

Contact

For any questions or written inquiries regarding these Terms and Conditions, please contact us by postal mail at the following address:

Boise DryNest 8536 W Elisa St Suite 100 Boise, ID 83709 United States

Severability and Entire Agreement

If any part of these Terms is found to be invalid, illegal, or unenforceable by a court, the remaining parts will still remain in full effect.

These Terms and Conditions, along with your separate written service agreement, form the entire understanding between you and Boise DryNest regarding your use of the website and our services. They replace any prior or simultaneous agreements or communications.

Force Majeure

Boise DryNest will not be held liable for any delay or failure to perform its obligations under a service agreement if the delay or failure is caused by an event beyond our reasonable control.

These events may include severe weather, earthquakes, acts of government, strikes, war, or other disasters that prevent us from safely accessing or completing the work. We will make reasonable efforts to notify you of any such delay.

This page is for general informational purposes only and does not constitute legal advice.